Phone Assistance Service in Portugal
We make your important phone calls in Portuguese - only €10 per 15 minutes
What We Can Help You With
Utilities Setup
Electricity, water, gas, internet, and phone services
Government Services
Tax office, social security, residency permits
Healthcare
Doctor appointments, insurance inquiries, prescription refills
Banking & Finance
Account inquiries, card issues, loan applications
Housing
Landlord communications, maintenance requests, condo meetings
Customer Service
Complaints, returns, service cancellations
How It Works
Tell Us What You Need
Fill out the form below with details about who you need us to call and what you need done.
We Schedule a Time
We'll contact you to confirm details and schedule a time for the call that works for you.
We Make the Call
Our Portuguese-speaking team handles the call on your behalf, navigating menus and speaking to representatives.
Get Your Results
We'll report back with what was accomplished, any reference numbers, and next steps if needed.
Request Phone Assistance
€10 per 15 minutes of call time
What Our Clients Say
"I needed to set up my electricity but my Portuguese is very basic. ExpatService made the call and had everything sorted in 15 minutes. So worth it!"
- James W., Lisbon
"Had a billing issue with my internet provider. The phone assistance service resolved it quickly and kept me updated throughout. Highly recommend!"
- Patricia G., Porto
"This service is a lifesaver for expats! They called the tax office for me and got answers in minutes that would have taken me hours to figure out."
- Michael R., Algarve
Frequently Asked Questions
How is the time calculated?
We charge €10 per 15 minutes of actual call time. If the call takes less than 15 minutes, you only pay €10. Each additional 15 minutes (or portion thereof) is an additional €10.
Can I be on the call with you?
Yes! We can arrange a three-way call if you'd like to listen in or provide additional information during the call.
What if the call needs to be longer than expected?
We'll keep you updated on call progress. If it's taking longer, we'll let you know before proceeding so you can decide whether to continue.
Do you provide a summary after the call?
Yes! After each call, you'll receive a written summary of what was discussed, any reference numbers, and recommended next steps.
What information do I need to provide?
We'll need details about who to call, what needs to be done, and any relevant account numbers or personal information required for the call.
Ready to Get Help with Your Phone Calls?
Stop struggling with language barriers. Let us handle your Portuguese phone calls quickly and professionally.
Request Assistance Now